Cultural Competence
An organization is only as good as its culture —and building that culture is not only a role for HR, it’s every manager’s and employee’s responsibility. You can help make your organization a more supportive and engaging place to work by understanding the perceptual, institutional, and psychological processes that impact the ways people interact with each other. Cultural competence refers to an ability to interact effectively with people of different cultures and socio-economic backgrounds, particularly in the context of human resources, non-profit organizations, and government agencies whose employees work with persons from different cultural/ethnic backgrounds. Cultural competence comprises four components: Awareness of one's own cultural worldview Attitude towards cultural differences Knowledge of different cultural practices and worldviews Cross-cultural skills Developing cultural competence results is an ability to understand, communicate with, and effectively an